Junior LiveOps Manager - Supremacy 1914

At Twin Harbour Interactive we strive to develop high-quality strategy games and make them accessible for all players around the world. In our eyes game development is a promise for fun and entertainment – that’s what we live and aim for!

We are seeking an enthusiastic and data-driven Junior Live Operations (LiveOps) Manager to join our team working on a successful Free-to-Play (F2P) mobile strategy game: Supremacy: 1914

The Junior LiveOps Manager is an important role supporting, planning, executing, and analyzing all in-game events, promotions, and content updates designed to drive engagement, retention, and monetization for our global player base.

You will be part of the LiveOps & Monetization team, owning and coordinating the live game experience, ensuring a continuous stream of exciting and high-quality content.

YOUR MISSION

• Strategy & Planning: Assist in developing and executing a comprehensive LiveOps roadmap (quarterly, monthly, weekly) that aligns with long-term business objectives.

• End-to-End Execution: Oversee the configuration, QA, and deployment of LiveOps initiatives using internal tools and external platforms.

• Performance Monitoring: Proactively monitor live service and event performance in real-time to rapidly identify and react to issues or optimization opportunities.

• Cross-Functional Coordination: Collaborate with Development, Art, Game Design, and Analytics to ensure a cohesive live service experience.

• Player Communication: Coordinate push notifications and asset delivery with marketing teams to keep players informed of new events and initiatives.

• Data-Driven Insights: Monitor KPIs related to events and collaborate with Data Analytics to transform player behavior into valuable learnings.

• Feature Development: Work directly with the Game Design team to deliver unique events and enhance the LiveOps toolbox.

YOUR PROFILE

• You have a solid foundational understanding of Live Operations and F2P mobile gaming mechanics, e.g. through coursework or personal research.

• You are familiar with data tools (like SQL or Excel) and have a keen interest in turning data into actionable insights.

• High levels of self-organization and the ability to manage complex content calendars in a fast-paced environment.

• Professional fluency in English, both written and verbal, is essential for our international team.

• A deep intuition for what makes strategy games engaging and a genuine passion for being a gamer yourself.

• You have a strong grasp of F2P economies and an interest in how player segmentation drives engagement.

• You are open-minded, friendly, and thrive in a collaborative, international environment.

Nice-to-Have

• Previous experience with CRM tools or in-game messaging systems.

• A strong understanding of the mechanics behind Battle Passes and seasonal events.

• Global awareness regarding the complexities of supporting games across different regions.
  

Why You'll Love Working With Us

A Global Team, A Shared Purpose

Our strength lies in our diversity. With over 30 nationalities represented across our two locations, we’re united by a shared passion for strategy games and a bold vision for the future. We celebrate what makes each of us unique – our perspectives, our stories, and the paths that led us here.

Work Your Way

Whether you're crafting code from a harbor-view desk in Hamburg or fine-tuning design details under the Maltese sun, we support flexible hybrid work models that empower you to do your best work – wherever you are.

Grow With Us

At Twin Harbour, your journey matters. Our Career Path Framework and mentorship culture provide the clarity and feedback you need to take the next step – whether you’re deepening your expertise or branching into new disciplines. We invest in your growth with language courses, e-learning platforms, and support for conferences and training.

We’re Human First

We believe that great teams are built on trust, respect, and good humor. From game nights to casual drinks, quiz nights, and karaoke, we don’t just work together – we connect, play, and support each other like a true crew.

Join Twin Harbour Interactive

Where Strategy Meets Vision.

Twin Harbour Interactive is a global strategy game powerhouse, shaping the future of long-term multiplayer gaming. With offices in Hamburg and Malta , we design strategy games that bring people together – across borders and generations.

Whether you’re an expert tactician or an imaginative world-builder, there’s a place here for you to grow, thrive, and leave your mark.