Head of International Key Account Management & Cross-Border Sales (m/f/d)

Creative. Innovative. Different.


Tchibo is so successful because we shape change sustainably. We combine tradition and innovation, calling on all our creativity, passion and skill to surprise our customers with an ever-changing range of theme worlds while remaining true to our coffee tradition. Support us in shaping the future with courage and common sense!

Your tasks: You make the difference with us.

• Lead and inspire an international, cross-functional team across key account management , c ross-border business and commercial excellence .
• Drive the team’s success through effective target setting , prioritization and resource planning . Commit to coaching and systematically further developing your team for continued personal and professional growth .
• Strategically plan and further develop business relationships with globally recognized key accounts such as Kaufland and Lidl .
• Ensure robust management and negotiation capabilities with international trading partners, fostering sustainable, profitable growth specifically in Eastern Europe's core markets .
• Achieve commercial excellence by coordinating and implementing cross-national standards involving pricing, promotions, and trade terms . Create and refine strategic guidelines that can be seamlessly integrated into Eastern European national companies.
• Own the strategic and operational journey of the cross-border business expansion across NL, BE, LUX, CZ, and PL. Innovate and enhance the functions of sales, trade marketing, and order processing to drive growth and efficiency .

Your profile: You keep reinventing us.

• Hold an advanced degree in economics or a related field.
• Your track record includes at least 8 years in international key account and sales management within the FMCG sector, ideally with experience collaborating with the Schwarz Group.
• Proven management experience combined with strong negotiation prowess in the international retail sector .
• Your expertise extends to strategic sales management , commercial excellence and revenue growth management .
• Fluency in German and English , with exceptional communication skills in both written and spoken forms.

Your benefits: Together we stay different.

• Enjoy 30 days of holiday each year, complemented by flexible working hours and the option for hybrid work arrangements to suit your lifestyle. Plus, enjoy the unique freedom of working from any EU country for up to 10 days annually.
• Benefit from excellent transport links to our head office, while our travel allowance for the Deutschlandticket ensures seamless commuting. Prefer to pedal? Opt for our bicycle leasing program.
• Elevate your skills with our extensive selection of training offerings crafted for your personal development . Participate in e-learning platforms like LinkedIn Learning , alongside engaging internal and external seminars and training courses.
• Indulge in exclusive employee discounts on all Tchibo products, and savor monthly Tchibo coffee of your choice for your perfect private enjoyment.
• Cater to every culinary whim with our on-site restaurant, bistro, cafeteria , and complimentary beverages . Celebrate the festive season with the special Tchibo Christmas roast , available in vegan options as well.
• Stay active and rejuvenated at our leisure center , featuring a state-of-the-art gym, swimming pool , and invigorating sports courses .
• We offer holiday care for children, family services , and select onsite childcare facilities , enabling you to maintain a healthy work-life balance.
• Unlock substantial savings on a wide array of products and services with our attractive Corporate Benefits program, tailored for your convenience.

Our job suits you? Then we look forward to your application! It's super fast: register, upload attachments, answer our motivational questions - done. No cover letter needed!

Your contact person is Benjamin Rohden. You have questions? Simply contact our recruiting support at +49 40 6387 3353.

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