Operations Analyst (m/f/d) - SCAYLE Payments

SCAYLE Payments is the fully owned subsidiary of ABOUT YOU Holding SE and the driving force behind smooth and innovative payment processes on the ABOUT YOU marketplace. Our mission is to make e-commerce payments easier and more secure.

Job Description

As an Operations Analyst (m/f/d) , you will play a key role in enhancing the automation and monitoring capabilities of our B2C and B2B operations within the second line of defense. Collaborating closely with colleagues from Operations, Key Account Management, Product, Tech, and Finance, you will be responsible for researching, designing, and implementing solutions to streamline daily processes. Additionally, you will identify and analyze operational issues, providing actionable insights and driving the implementation of effective solutions.

Qualifications

Responsibilities

• Collaborate as a second line of defense for B2B inquiries, working closely with our Key Account Managers as well as Product and Accounting Teams on SCAYLE Payments related topics
• Develop data models and KPI dashboards based on operational data to enable complex analyses for our Operations Team as well as the senior management
• Investigate operational issues from a data driven perspective together with your Operations and Product teams
• Conduct complex quantitative analysis using SQL and other data sets, including financial, operational, and transactional payment data
• Provide feedback to the Product and Finance Team, identifying areas for improvements and optimization

Requirements

• University degree or similar in Business Informatics, Economics, or a comparable field
• Embrace learning and exploration of new technologies and tools
• Relevant working experience in data analytics or similar roles, with a strong passion for problem-solving
• Strong skills in SQL, Python, and also experience with log analytics (e.g., Datadog)
• Keen interest in solving data integration issues and an ability to learn independently
• Be a motivated, organized, and detail-oriented team player, with strong communication and organizational skills
• Fluency in English, being able to confidently explain complex topics and expressing ideas, even without being a native speaker
• Experience in fintech and/or operations is a plus

Benefits

• Flexible working times 
• 40% discount on our online shop 
• Fresh fruits + drinks everywhere 
• Language courses (German & English) 
• Free sports courses & reduced price for gym membership 
• Subsidized public transportation ticket
• Modern office in the city center of Hamburg 
• International working environment and English as company language 
• Agile work environment and cross-functional teams 
• Dog-friendly office
• Professional training

 

Note on the application procedure:

Please note that SCAYLE Payments GmbH, as an employer, is obliged under Section 6 of the German Money Laundering Act (GwG) to implement internal security measures, including background checks on employees (§ 6 Abs. 2 Nr. 5 GwG). As part of the application process, you may therefore be asked to provide

additional information

and evidence in order to fulfil these legal requirements. We ask for your understanding that the procedure may therefore differ somewhat from a conventional application process. You will of course receive further information on this from the responsible recruiter.

YOU ARE THE CORE OF ABOUT YOU

We take responsibility for creating an inclusive and exceptional environment where all genders, nationalities and ethnicities feel welcomed and accepted exactly as they are. We believe that a diverse workforce essentially contributes to the ABOUT YOU culture. In order to maintain talent and diversity, we emphasize the care for physical health, mental health and overall well-being. Our values and work ethics essentially contribute to our brand mission: empower acceptance and shape an inclusive, fair and circular fashion culture.

Because of our strong growth, new challenges and possibilities arise all along to further develop oneself and the company. Our team consists of people from different areas of expertise – fashion, marketing, business and tech – we are driven and united by our passion. We motivate and support each other, we share our know-how and we are open towards different opinions and new ideas.

We are looking forward to receiving your application – preferably via our online application portal! Thus, we can ensure a faster process and for you it is very easy to upload your application documents.